You're internet connection is too slow, many of the video's are meant for high speed connections, if you are dial-up it's time to upgrade ;-)
You have Norton Anti-virus, pop-up blocker, Ad Blocker, for some strange reason this blocks the download of videos, please disable it
You are using a download accelerator. Our servers block most download accelerators as many people use these to leach all the content from our site, you will need to disable or uninstall it
What Name Will Show Up On My credit Card?
One of the following discrete descriptors will appear on your bill: Website Billing, SegPay, CCBill, Epoch, Verotel, GXBill, achdebit, KB Productions, CustomerCare.co
How Do I Cancel My Membership?
At the bottom of every page, at the end of the standard legal information, we list our billing partners, and put links directly to them. Please click on the partner who is billing you, and request cancellation on their site.
I don’t know what billing company I used, what do I do?
If you do not remember which billing company you used, or are having difficulty cancelling your membership please email us and we can cancel your membership for you. Please include the site you’ve joined, your username, full name and email address you used when you signed up. DO NOT send your credit card number by e-mail! Please note, cancelling your account via email can take up to 72 hours to process.
Still having issues or have questions?
No problem we are happy to assist you, please get in contact with our customer support team HERE. Our support will answer you within the next 24-48hrs, please check your spam or junk mail just in case.